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Exam 1: Intro to Management

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Question 111

Multiple Choice

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Socio-cultural conditions in the general environment include __________.

A) Philosophy and objectives of the political party or parties running the government,as well as laws and governmental regulations.
B) Inflation,income levels,gross domestic product,unemployment,and job outlook.
C) Norms,customs,and social values regarding human rights;trends in education and related social institutions;and demographic patterns in society.
D) Development and availability of technology,including scientific advancements.
E) Nature and conditions of the natural environment,including levels of pubic concern expressed through environmentalism.

F) A) and E)
G) C) and E)

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Question 112

Multiple Choice

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__________ is the process of continuously learning from our daily experiences and opportunities.

A) A managerial competence
B) Continuous improvement
C) Lifelong learning
D) Experienced-based skill development
E) Knowledge acquisition

F) C) and E)
G) B) and D)

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Question 113

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The specific environment consists of the actual organizations,groups,and persons with whom an organization interacts and conducts business.

A __________ is a person who is in charge of a small work group composed of non-managerial workers.

At the _____ level,technical skills are particularly important.

A project manager is responsible for managing a smaller work unit composed of professionals.

The most important factors for operating effectively in a new economy are increased profits,greater return on investment,shareholder involvement,self-management,and competitiveness.

According to Robert Katz,the managerial skills least important to a top manager are:

"High involvement" organizations create challenging and enriched jobs,allow employee input in decision making,and avoid layoffs and excessive turnover.

Which statement about middle management is TRUE?

A conceptual skill is the ability to use special skills or expertise to do one's work.

Differences among members of the workforce -- such as age,gender,religion,national origin,sexual orientation,and able-bodiedness -- are characteristics of __________.

According to Charles Handy,the Irish shamrock can be used to describe the changing employment patterns in organizations of ____________.

An organization can achieve a competitive advantage through which of the following ways?

A fast-food chain announced it would adapt its menus to offer nutritious options,such as fruit and side salads.The fast-food chain also announced nutritional changes to some existing items,as well as changes to the way it markets to children.This is an example of _______________conditions that have affected the company.

__________ refers to the extent to which the organization is developing value for and satisfying the needs of important strategic constituencies.

An important component of __________ is the ability to manage ourselves and our relationships effectively,which is also known as __________

__________ refers to the operation through which a business or non-profit organization can add value to the original cost of resource inputs while the business organization earns a profit or the non-profit organization adds wealth to society.

Technological conditions in the general environment include the development and availability of technology,including scientific advancements.

Customers and owners are important resource input stakeholders in an organization's value creation,whereas suppliers and communities are important product output stakeholders in an organization's value creation.