Question 1

Participants in GSS sessions must identify themselves to eliminate any doubt about the integrity of the source of information provided.

Accepted Answer

A) True 
 B)False

Question 2

An actual DSS application that assists in the decision-making process of an organization (e.g.,a DSS for investment portfolio management or a DSS for staff scheduling) is referred to as a:

Accepted Answer

A)   specific DSS.
B)   DSS generator.
C)   planning DSS.
D)   DSS model.E) B) and C)
F) A) and D)

Question 3

A DSS that provides a set of capabilities (such as a spreadsheet) to build a specific decision support system quickly and easily is referred to as a:

Accepted Answer

A)   specific DSS.
B)   DSS generator.
C)   planning DSS.
D)   DSS tool.E) A) and B)
F) C) and D)

Question 4

Mobile devices may use a type of GIS to:

Accepted Answer

A)   find the fastest route to a location.
B)   identify a store location.
C)   find nearby restaurants.
D)   all of the aboveE) B) and C)
F) A) and C)

Question 5

Which of the following is a key characteristic of neural networks?

Accepted Answer

A)   They learn.
B)   They are all designed at IBM and are named Watson1, Watson2, etc.
C)   They monitor system changes.
D)   They are always right.E) A) and B)
F) None of the above

Question 6

Which statement about virtual reality applications is not true?

Accepted Answer

A)   VR systems are being used to train professionals and to design new products.
B)   Users of VR systems may use helmets, glasses, and/or gloves that immerse them into a virtual world that seems real to one or more of their senses.
C)   A "virtual tour" of a real estate property uses VR-like technology.
D)   none of the aboveE) B) and C)
F) A) and D)

Question 7

In a "community of practice" knowledge management system,which of the following statements is true?

Accepted Answer

A)   There is usually very formal management and control of a COP KMS.
B)   Each member of the COP is responsible for the knowledge content of the KMS.
C)   The knowledge in the KMS is very carefully organized and packaged.
D)   The likelihood is high that the knowledge in the KMS will be applicable to many members of the COP.E) None of the above
F) A) and B)

Question 8

Questions that a GIS can directly answer include all of the following except:

Accepted Answer

A)   What is adjacent to this feature?
B)   Is this the best site for a new business?
C)   How many features are within a certain distance of a site?
D)   Which site is the nearest one?E) B) and D)
F) All of the above

Question 9

Which of the following is not a typical application of data mining?

Accepted Answer

A)   predicting customer attrition
B)   fraud detection
C)   production process planning
D)   trend analysisE) B) and C)
F) A) and B)

Question 10

A GSS can be used to support:

Accepted Answer

A)   meetings at one physical location.
B)   meetings with participants at multiple locations.
C)   meetings of pre-existing teams or newly formed groups.
D)   all of the aboveE) C) and D)
F) B) and D)

Question 11

In many cases,EIS applications have evolved into which of the following type(s) of application?

Accepted Answer

A)   performance management system.
B)   business intelligence system.
C)   competitive intelligence system.
D)   all of the aboveE) C) and D)
F) A) and B) D

Question 12

The branch of artificial intelligence that is concerned with building systems that incorporate the decision-making logic of a human expert is called:

Accepted Answer

A)   expert systems.
B)   fuzzy logic.
C)   natural languages.
D)   neural networks.E) C) and D)
F) B) and D)

Question 13

One way to develop an expert system is to use a development environment that contains all the basic expert system components plus a limited but user-friendly special language with which to develop a knowledge base.This development environment is referred to as a(n) :

Accepted Answer

A)   fourth-generation language.
B)   high-level programming environment.
C)   artificial intelligence shell.
D)   natural language system.E) A) and C)
F) A) and B) C

Question 14

An application that extracts data from a database and structures it by individual dimensions,such as region,organizational unit,or dealer,is referred to as:

Accepted Answer

A)   OLAP software.
B)   data mining software.
C)   data warehousing software.
D)   expert system software.E) C) and D)
F) B) and C)

Question 15

The AI technology that is used to evaluate handwriting on credit card slips,select undervalued stocks as part of portfolio pension plan management,and determine where to drill for oil and gas is:

Accepted Answer

A)   neural networks.
B)   perceptive systems.
C)   natural languages.
D)   expert systems.E) A) and B)
F) A) and C)

Question 16

Data for executive information systems (EISs)come from both quantitative and qualitative sources.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is not a typical characteristic of an executive information system?

Accepted Answer

A)   provides easy online access to current information about business conditions in an aggregated form
B)   requires the assistance of a user with a technology background
C)   is a system used by managers at all levels of the organization
D)   includes internal transaction data and may incorporate qualitative data from both internal and external sourcesE) None of the above
F) B) and D) B

Question 18

From a manager's perspective,all of the following are potential advantages of using group support systems except:

Accepted Answer

A)   to encourage creative thinking.
B)   to have more productive meetings.
C)   to make it easier for higher-ranking participants to sway everyone else's vote.
D)   to obtain higher quality ideas and decisions.E) A) and B)
F) C) and D)

Question 19

The goal of a knowledge management system (or KMS) is to tap into the knowledge of the individual and the organization and disseminate it throughout the firm to derive operational and market improvements.

Accepted Answer

A) True 
 B)False

Question 20

The individual who is responsible for gathering an expert's knowledge to be used to build an expert system is called a(n) :

Accepted Answer

A)   systems programmer.
B)   expert system manager.
C)   knowledge programmer.
D)   knowledge engineer.E) None of the above
F) B) and D)

Exam 6: Managerial Support Systems

Participants in GSS sessions must identify themselves to eliminate any doubt about the integrity of the source of information provided.

Correct AnswerverifiedShow Answer

An actual DSS application that assists in the decision-making process of an organization (e.g.,a DSS for investment portfolio management or a DSS for staff scheduling) is referred to as a:

Correct AnswerverifiedShow Answer

A DSS that provides a set of capabilities (such as a spreadsheet) to build a specific decision support system quickly and easily is referred to as a:

Correct AnswerverifiedShow Answer

Mobile devices may use a type of GIS to:

Correct AnswerverifiedShow Answer

Which of the following is a key characteristic of neural networks?

Correct AnswerverifiedShow Answer

Which statement about virtual reality applications is not true?

Correct AnswerverifiedShow Answer

In a "community of practice" knowledge management system,which of the following statements is true?

Correct AnswerverifiedShow Answer

Questions that a GIS can directly answer include all of the following except:

Correct AnswerverifiedShow Answer

Which of the following is not a typical application of data mining?

Correct AnswerverifiedShow Answer

A GSS can be used to support:

Correct AnswerverifiedShow Answer

In many cases,EIS applications have evolved into which of the following type(s) of application?

Correct AnswerverifiedD

The branch of artificial intelligence that is concerned with building systems that incorporate the decision-making logic of a human expert is called:

Correct AnswerverifiedShow Answer

One way to develop an expert system is to use a development environment that contains all the basic expert system components plus a limited but user-friendly special language with which to develop a knowledge base.This development environment is referred to as a(n) :

Correct AnswerverifiedC

An application that extracts data from a database and structures it by individual dimensions,such as region,organizational unit,or dealer,is referred to as:

Correct AnswerverifiedShow Answer

The AI technology that is used to evaluate handwriting on credit card slips,select undervalued stocks as part of portfolio pension plan management,and determine where to drill for oil and gas is:

Correct AnswerverifiedShow Answer

Data for executive information systems (EISs)come from both quantitative and qualitative sources.

Correct AnswerverifiedShow Answer

Which of the following is not a typical characteristic of an executive information system?

Correct AnswerverifiedB

From a manager's perspective,all of the following are potential advantages of using group support systems except:

Correct AnswerverifiedShow Answer

The goal of a knowledge management system (or KMS) is to tap into the knowledge of the individual and the organization and disseminate it throughout the firm to derive operational and market improvements.

Correct AnswerverifiedShow Answer

The individual who is responsible for gathering an expert's knowledge to be used to build an expert system is called a(n) :

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
D

Correct Answer
verified

Correct Answer
verified
C

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
B

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified