Question 1

One of the fourteen principles of management identified by Henri Fayol was the subordination of individual interest to the general interest.

Accepted Answer

A) True 
 B)False

Question 2

Who discussed control and the principle of specialization with regard to manufacturing workers?

Accepted Answer

A)   Adam Smith
B)   Henri Fayol
C)   Frederick Taylor
D)   Abraham Maslow
E)   Max WeberF) C) and D)
G) A) and E)

Question 3

Identify the right statement about the contribution made by Jack Welch toward management thought and practices.

Accepted Answer

A)   He is known for being the first person to discuss "management by objective" MBO) , by which a manager should be self-driven to accomplish key goals that link to organizational success.
B)   He established the need for organizations to set clear objectives and establish the means of evaluating progress toward those objectives.
C)   He contends that bureaucratic structures can eliminate the variability that results when managers in the same organization have different skills, experiences, and goals.
D)   He advocated the application of scientific methods to analyze work and to determine how to complete production tasks efficiently.
E)   He is widely viewed as having mastered "all of the critical aspects of leadership: people, process, strategy and structure."F) A) and B)
G) A) and C)

Question 4

In the classical approaches to management, proponents of the _____ approach argued that managers should stress primarily employee welfare, motivation, and communication.

Accepted Answer

A)   scientific management
B)   systematic management
C)   administrative management
D)   human relations
E)   bureaucracyF) A) and E)
G) B) and E)

Question 5

Who was Peter Senge and what were his contributions to management?

Accepted Answer

Peter Senge of MIT Sloan Schoo...

Question 6

Which of the following is a criticism of the bureaucratic approach to management?

Accepted Answer

A)   Once established, it is very difficult to dismantle such an organizational structure.
B)   The concept that a happy worker is a productive worker is too simplistic.
C)   The economic aspects of the workplace are overemphasized.
D)   Job-related factors were ignored by emphasizing only money.
E)   Production tasks were reduced to routine procedures which led to boredom.F) C) and D)
G) B) and D)

Question 7

In the context of the classical approaches to management, the systematic management approach led to widespread production efficiency.

Accepted Answer

A) True 
 B)False

Question 8

Managers who subscribe to McGregor's Theory X must watch for the important implication of

Accepted Answer

A)   contingency perspective.
B)   self-fulfilling prophecy.
C)   superior performance.
D)   individual challenges.
E)   human relations approach.F) D) and E)
G) A) and B)

Question 9

According to Henri Fayol's principles of management, which of the following refers to promoting a unity of interest between employees and management?

Accepted Answer

A)   remuneration
B)   discipline
C)   esprit de corps
D)   centralization
E)   scalar chainF) C) and E)
G) All of the above

Question 10

Which of the following is an input used by organizations?

Accepted Answer

A)   raw materials
B)   trademarks
C)   esprit de corps
D)   contingencies
E)   incentivesF) C) and D)
G) None of the above

Question 11

Which of the following is a drawback of the bureaucratic approach to management?

Accepted Answer

A)   Production tasks are reduced to machine-like movements that lead to boredom.
B)   This approach may not help managers deal with competitors and government regulations.
C)   This approach does not accommodate rapid decision making and flexibility.
D)   This approach emphasizes only money as a worker incentive.
E)   This approach ensures that all employees perform their best with excessive rules and regulations.F) B) and E)
G) A) and D)

Question 12

Which of the following is true of Abraham Maslow's contribution to the field of human relations?

Accepted Answer

A)   He emphasized the maintenance of inventories to meet consumer demand.
B)   He was concerned with meeting the explosive growth in demand brought about by the industrial revolution.
C)   He suggested that humans have five levels of needs.
D)   He concluded that management decisions were unsystematic.
E)   He advocated the application of scientific methods to analyze work.F) C) and D)
G) A) and B)

Question 13

In the context of contemporary approaches to management, managers may use _____ to compare alternatives and eliminate weaker options.

Accepted Answer

A)   quantitative management
B)   organizational behavior
C)   the sociotechnical systems theory
D)   the contingency perspective
E)   administrative managementF) A) and D)
G) B) and C)

Question 14

In the context of the origins of management, Wu Qi, a Chinese general, discussed the importance of planning and leading in his book The Art of War.

Accepted Answer

A) True 
 B)False

Question 15

_____ is a contemporary management approach that studies and identifies management activities that promote employee effectiveness by examining the complex and dynamic nature of individual, group, and organizational processes.

Accepted Answer

A)   Quantitative management
B)   Organizational behavior
C)   Systems theory
D)   Contingency perspective
E)   Sociotechnical systems theoryF) A) and E)
G) A) and C)

Question 16

In the context of the classical approaches to management, _____ did not address all the issues faced by 19th-century managers, but it tried to raise managers' awareness about the most pressing concerns of their job.

Accepted Answer

A)   human relations
B)   administrative management
C)   scientific management
D)   bureaucracy
E)   systematic managementF) C) and D)
G) B) and D)

Question 17

The _____ refutes universal principles of management by stating that a variety of factors, both internal and external to the firm, may affect an organization's performance.

Accepted Answer

A)   contingency perspective
B)   scientific management approach
C)   human relations approach
D)   organizational behavior approach
E)   sociotechnical systems theoryF) A) and B)
G) All of the above

Question 18

The evolution of management thought is divided into _____ major sections.

Accepted Answer

A)   two
B)   three
C)   four
D)   five
E)   sixF) A) and D)
G) A) and C)

Question 19

Which of the following helped organizations achieve goals through systematic management?

Accepted Answer

A)   emphasis on the application of quantitative analysis to managerial decisions and problems
B)   careful definition of duties and responsibilities
C)   preservation of employees' interpersonal relationships and other human aspects of the work
D)   focus on decentralization in decision making
E)   encouragement of participation and provision of opportunities for individual challengeF) B) and C)
G) B) and E)

Question 20

The _____ effect refers to people's reactions to being observed or studied resulting in superficial rather than meaningful changes in behavior.

Accepted Answer

A)   John Henry
B)   Pygmalion
C)   Observer-expectancy
D)   Hawthorne
E)   NoveltyF) B) and D)
G) A) and B)

Exam 2: The Evolution of Management

In the context of the classical approaches to management, _____ did not address all the issues faced by 19th-century managers, but it tried to raise managers' awareness about the most pressing concerns of their job.

Correct AnswerverifiedShow Answer

In the context of contemporary approaches to management, managers may use _____ to compare alternatives and eliminate weaker options.

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Which of the following is true of Abraham Maslow's contribution to the field of human relations?

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Which of the following is a criticism of the bureaucratic approach to management?

Correct AnswerverifiedShow Answer

The _____ effect refers to people's reactions to being observed or studied resulting in superficial rather than meaningful changes in behavior.

Correct AnswerverifiedShow Answer

Who was Peter Senge and what were his contributions to management?

Correct AnswerverifiedPeter Senge of MIT Sloan Schoo...View AnswerShow Answer

In the context of the classical approaches to management, the systematic management approach led to widespread production efficiency.

Correct AnswerverifiedShow Answer

Managers who subscribe to McGregor's Theory X must watch for the important implication of

Correct AnswerverifiedShow Answer

Which of the following is an input used by organizations?

Correct AnswerverifiedShow Answer

One of the fourteen principles of management identified by Henri Fayol was the subordination of individual interest to the general interest.

Correct AnswerverifiedShow Answer

Who discussed control and the principle of specialization with regard to manufacturing workers?

Correct AnswerverifiedShow Answer

In the classical approaches to management, proponents of the _____ approach argued that managers should stress primarily employee welfare, motivation, and communication.

Correct AnswerverifiedShow Answer

In the context of the origins of management, Wu Qi, a Chinese general, discussed the importance of planning and leading in his book The Art of War.

Correct AnswerverifiedShow Answer

According to Henri Fayol's principles of management, which of the following refers to promoting a unity of interest between employees and management?

Correct AnswerverifiedShow Answer

Identify the right statement about the contribution made by Jack Welch toward management thought and practices.

Correct AnswerverifiedShow Answer

The _____ refutes universal principles of management by stating that a variety of factors, both internal and external to the firm, may affect an organization's performance.

Correct AnswerverifiedShow Answer

Which of the following helped organizations achieve goals through systematic management?

Correct AnswerverifiedShow Answer

The evolution of management thought is divided into _____ major sections.

Correct AnswerverifiedShow Answer

Which of the following is a drawback of the bureaucratic approach to management?

Correct AnswerverifiedShow Answer

_____ is a contemporary management approach that studies and identifies management activities that promote employee effectiveness by examining the complex and dynamic nature of individual, group, and organizational processes.

Correct AnswerverifiedShow Answer

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Peter Senge of MIT Sloan Schoo...
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