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Exam 11: Human Resource Management: Finding and Keeping the Best Employees

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Question 131

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Managers at Wrise & Schein want to make sure their decisions about compensation,promotions and firings are based on sound information that meet legal requirements.One way to achieve this objective would be to:

A) outsource all such decisions to an outside expert.
B) establish an effective performance appraisal system.
C) make sure that these decisions are not influenced by the employee's immediate supervisor.
D) base all pay,promotion,and firing decisions on the Hay system.

E) B) and D)
F) None of the above

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Question 132

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A fringe benefits plan that allows employees to choose the benefits they want up to a certain dollar amount is known as a soft benefit plan.

A) True
B) False

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Question 133

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The doctrine of "employment at will" means that employees must be allowed to keep their jobs as long as they are willing and able to perform their required duties.Under this doctrine,employers can only fire or layoff an employee if the firm is in serious financial difficulty or the employee is grossly incompetent or has committed a felony. Employment at will is a doctrine that says firms should have as much freedom to fire or lay off workers as the workers have to voluntarily leave.

Mario and Marla are web development professionals for a popular high tech company.Due to injuries Mario sustained while serving in the Army Reserves,upon his return the company provided him and other returning soldiers with ergonomic desks and chairs that accommodates wheel chairs and bad backs.Although Marla is hearing impaired,the company does not need to consider providing her with a headset that magnifies sound because she is the only employee out of 200 requiring this accommodation. The Americans with Disabilities Act of 1990 (1992 implementation)prohibits employers from discriminating against qualified individuals with disabilities in hiring,advancement,or compensation and requires employers to adapt the work environment to accommodate a variety of employee needs.

Though temporary workers are employed in most sectors of the economy,almost none have been hired to fill manufacturing jobs.

Airlines,banks,hospitals and many other service organizations are so labor intensive that the cost of labor is their primary cost of operations.

It is challenging for HR managers to deal with a declining economy that results in a short-term preference for part-time and/or temporary employees;and,a trend to outsource jobs,even though there are skilled employees who are willing to work. Today's HR managers are faced with a declining economy where cost-saving measures such as hiring part-time and/or temporary employees have become a short-term solution.Due to the fact that employees in developing nations are willing to work for lower wages,companies have elected to outsource many jobs.

A __________ allows workers to work the full number of hours per week in fewer days.

According to information in Chapter 11,which of the following is not one of the three steps HR managers use as part of training and development?

The time when all employees must be present in a flextime plan is referred to as:

The Americans with Disabilities Act protects people who are born with physical disabilities,exclusively,but not those who acquire disabilities later in life. As recent as 2008,the American Disabilities Act has been amended to include protection for persons with epilepsy and cancer.

Human resource managers at Tri Max,Inc.want to encourage teamwork and are looking for a better way to compensate members of teams.One approach they are considering is a skill-based system.Which of the following statements about this type of pay system is most accurate?

Which of the following is a challenge that is facing the human resource managers of today?

_____________ is the process of evaluating human resource needs and then recruiting,selecting,developing,motivating,evaluating,compensating,and scheduling employees to achieve organizational goals.

Hillary is a human resource manager with Golden Years Elder Care Services.The company is considering offering some new services,and she wants to know how many current employees have certain types of skills and training to adequately perform the new services.A document that would help Hillary answer this question is the firm's:

Although there are advantages and disadvantages to home-based workers for both the employer and employee the disadvantages to employer,employee,and society in general can be summarized as:

Which of the following statements about contingent workers is most accurate?

Which of the following is a valid statement about contingent workers?

One way human resource managers can keep current on human resource legislation and rulings is to read current business literature such as The Wall Street Journal and Business Week.

The Age Discrimination in Employment Act permits age limits in professions where it can be established that ability to perform the job declines significantly with age.