Question 1

Which of the following statements is true of simulators used in training?

Accepted Answer

A)   They must have elements identical to those found in the work environment.
B)   They cannot be used when the risks of a mistake on a job are great.
C)   They are used for on-the-job training.
D)   They are inexpensive to develop.
E)   They do not need constant updating.F) B) and E)
G) All of the above

Question 2

What are some of the effective ways of implementing a training program?

Accepted Answer

In general,effective training communicat...

Question 3

What are the different stages of instructional design process?

Accepted Answer

An instructional design process begins w...

Question 4

Behavior modeling is especially useful for improving:

Accepted Answer

A)   quantitative skills.
B)   interpersonal skills.
C)   spatial skills.
D)   clerical skills.
E)   cognitive skills.F) A) and D)
G) All of the above

Question 5

Organizations provide for orientation because:

Accepted Answer

A)   it is a legal requirement for all new employees.
B)   it relieves the shock and surprise experienced when starting a new job.
C)   most new employees do not do sufficient research on the employer before joining.
D)   a realistic job profile is provided during recruitment.
E)   it is less cost effective than organizational analysis.F) A) and E)
G) A) and B)

Question 6

For on-the-job training (OJT)programs to be effective,an organization should review OJT practices at companies in similar industries.

Accepted Answer

A) True 
 B)False

Question 7

What are experiential programs? Describe the different types of experiential programs.

Accepted Answer

To develop teamwork and leadership skill...

Question 8

_____ is a computer-based technology that provides an interactive,three-dimensional learning experience.

Accepted Answer

A)   Electronic performance support system
B)   Instructional design
C)   Learning management system
D)   Benchmarking
E)   Virtual realityF) All of the above
G) None of the above

Question 9

What is a learning management system?

Accepted Answer

A)   A team of trainers and human resource professionals who are responsible for planning and conducting the training programs in an organization.
B)   The process of evaluating the organization, individual employees, and employees' tasks to determine what kinds of training, if any, are necessary.
C)   A software application that automates the administration, development, and delivery of training programs.
D)   A process for determining the appropriateness of training by evaluating the characteristics of the organization.
E)   The process of determining individuals' needs and readiness for training.F) A) and D)
G) B) and C)

Question 10

What is the objective of diversity training programs that focus on attitudes?

Accepted Answer

A)   To identify incidents that discourages employees from working up to their potential
B)   To teach employees to be effective at different tasks and roles
C)   To change organizational policies that inhibits employees' personal growth and productivity
D)   To improve participants' ability to interact effectively with people both up and down the organization's hierarchy
E)   To increase participants' awareness of cultural, ethnic, personal, and physical differences in the workforceF) D) and E)
G) A) and B)

Question 11

Compared to other training methods,the hands-on training methods is most effective for:

Accepted Answer

A)   Hands-on methods
B)   conveying facts.
C)   establishing teams or work groups.
D)   communicating acceptable performance standards.
E)   comparing alternatives.F) All of the above
G) A) and D)

Question 12

Putting together a request for proposal is a quick process.

Accepted Answer

A) True 
 B)False

Question 13

The first step in the instructional design process is:

Accepted Answer

A)   implementing a training program.
B)   conducting a needs assessment.
C)   selecting training methods.
D)   ensuring employees' readiness for training.
E)   planning a training program.F) A) and B)
G) A) and C)

Question 14

Trainees are likely to respond more positively to which of the following approaches of diversity training?

Accepted Answer

A)   Increasing participants' awareness of cultural and ethnic differences as well as differences in personal and physical characteristics, such as disabilities.
B)   Teaching employees skills for constructively handling communication barriers, conflicts, and misunderstandings that arise when different people try to work together.
C)   Sending participants directly into communities where they interact with persons from different cultures, races, and nationalities.
D)   A program that clearly demonstrates that it values diversity and minorities over the average white male employee.
E)   Making people aware of cultural differences and their stereotypes about those differences to avoid letting stereotypes influence their interactions with people.F) A) and B)
G) All of the above

Question 15

Which of the following is an example of an experiential training method?

Accepted Answer

A)   Mary, who is a cashier, is being trained to stock shelves in case there is a shortage of employees.
B)   Stan and his work colleagues take part in a rafting course sponsored by the company.
C)   Jenna and 5 other managers are tasked to study a business problem and present recommendations.
D)   Jenson is asked to review videos of other employees exhibiting certain important behaviors related to the workplace.
E)   Katherine uses an online persona to make decisions in game simulations involving job-related situations.F) A) and B)
G) A) and C)

Question 16

Using avatars for training purposes would be an example of _____.

Accepted Answer

A)   benchmarking
B)   action learning
C)   adventure learning
D)   simulation
E)   orientationF) B) and E)
G) A) and B)

Question 17

Which of the following is a difference between apprenticeship and internship?

Accepted Answer

A)   Apprenticeship is on-the-job training, whereas internship is a classroom-based training method.
B)   Apprenticeship is a unstructured training method, whereas internship is a structured training method.
C)   Apprenticeship is sponsored by employee unions, whereas internship is sponsored by educational institutions.
D)   Most apprenticeship programs are for professions like accountants and lawyers, whereas most internship programs are in blue-collar jobs.
E)   Apprenticeship does not provide an income, whereas internship provides an income while teaching a trade.F) C) and D)
G) A) and D)

Question 18

Which of the following defines an avatar used in training by simulation?

Accepted Answer

A)   A computer-based technology that provides an interactive three-dimensional learning experience.
B)   A computer application that automates the administration and delivery of a training program.
C)   A computer depiction of employees that can be manipulated in an online role-play.
D)   A computer application that conducts needs assessments for an organization.
E)   A technology that provides access to skills training, information, and expert advice when a problem occurs on the job.F) A) and E)
G) A) and C)

Question 19

Which of the following methods helps increase readability of training material?

Accepted Answer

A)   Replace concrete words with abstract words
B)   Combine two or more sentences into one long sentence
C)   Combine two or more paragraphs into one long paragraph
D)   Add checklists and illustrations to clarify the text
E)   Substitute written material for video, hands-on learning or other nonwritten methodsF) A) and C)
G) B) and D)

Question 20

Which of the following defines needs assessment in the context of training?

Accepted Answer

A)   It is the process of evaluating the organization, individual employees, and employees' tasks to determine what kinds of training are necessary.
B)   It is a combination of employee characteristics and positive work environment that permit training.
C)   It is a process that evaluates the monetary needs of employees that can motivate them to undertake a training program.
D)   It is an application that automates the administration and delivery of a company's training program.
E)   It is the process to determine employees' characteristics to ensure their readiness for training.F) A) and D)
G) None of the above

Exam 7: Training Employees

Compared to other training methods,the hands-on training methods is most effective for:

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Putting together a request for proposal is a quick process.

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The first step in the instructional design process is:

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What are the different stages of instructional design process?

Correct AnswerverifiedAn instructional design process begins w...View AnswerShow Answer

What are some of the effective ways of implementing a training program?

Correct AnswerverifiedIn general,effective training communicat...View AnswerShow Answer

What are experiential programs? Describe the different types of experiential programs.

Correct AnswerverifiedTo develop teamwork and leadership skill...View AnswerShow Answer

What is a learning management system?

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For on-the-job training (OJT)programs to be effective,an organization should review OJT practices at companies in similar industries.

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Trainees are likely to respond more positively to which of the following approaches of diversity training?

Correct AnswerverifiedShow Answer

Which of the following is a difference between apprenticeship and internship?

Correct AnswerverifiedShow Answer

Organizations provide for orientation because:

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Using avatars for training purposes would be an example of _____.

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Which of the following is an example of an experiential training method?

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Behavior modeling is especially useful for improving:

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Which of the following statements is true of simulators used in training?

Correct AnswerverifiedShow Answer

_____ is a computer-based technology that provides an interactive,three-dimensional learning experience.

Correct AnswerverifiedShow Answer

Which of the following defines needs assessment in the context of training?

Correct AnswerverifiedShow Answer

Which of the following defines an avatar used in training by simulation?

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Which of the following methods helps increase readability of training material?

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What is the objective of diversity training programs that focus on attitudes?

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An instructional design process begins w...
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In general,effective training communicat...
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To develop teamwork and leadership skill...
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Correct Answer
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