Question 1

Describe the right way to conduct an interview.Give three examples of questions you would ask.

Accepted Answer

Before the interview, define your needs ...

Question 2

References are an effective way to obtain reliable information about a prospective job candidate.

Accepted Answer

A) True 
 B)False

Question 3

Defining the organization's mission and operations should be considered an integral part of employee orientation.

Accepted Answer

A) True 
 B)False  True

Question 4

A manager employing a BARS is using a trait appraisal.

Accepted Answer

A) True 
 B)False

Question 5

External recruitment is the process of locating and attracting qualified applications for jobs open in the organization.

Accepted Answer

A) True 
 B)False

Question 6

The Myers-Briggs Type Indicator is considered a(n)  ______ test.

Accepted Answer

A)  ability
B)  character
C)  performance
D)  personality
E)  reliabilityF) A) and D)
G) D) and E)

Question 7

The part of the labor-management agreement that states that employees who receive union benefits must join the union, or at least pay dues to it, is known as the

Accepted Answer

A)  union security clause.
B)  right-to-work clause.
C)  COLA clause.
D)  givebacks clause.
E)  agency clause.F) C) and D)
G) D) and E)

Question 8

Emilio, an HR manager, had a meeting with the director of operations to determine if the new training program appears to be effective in improving productivity on the shop floor.Tracy is performing which step of the training process?

Accepted Answer

A)  Assessment
B)  Objectives
C)  Selection
D)  Implementation
E)  EvaluationF) A) and B)
G) All of the above

Question 9

When doing a performance appraisal the manager will provide the subordinate with feedback.

Accepted Answer

A) True 
 B)False

Question 10

The economic or productive potential of employee knowledge and actions is called

Accepted Answer

A)  human capital.
B)  labor capital.
C)  social capital.
D)  potential capital.
E)  productivity capital.F) B) and E)
G) B) and D)

Question 11

After an effective orientation, the employee should emerge with information about which three matters?

Accepted Answer

Following orientation, the employee shou...

Question 12

Which piece of legislation first established the U.S.federal minimum wage?

Accepted Answer

A)  Wagner Act
B)  Social Security Act
C)  Fair Labor Standards Act
D)  Occupational Safety and Health Act
E)  Civil Rights ActF) A) and B)
G) A) and C) C

Question 13

Melissa worked in a distribution warehouse for a power tool company.Throughout the building, there were posters and calendars of a sexually explicit nature, and they made Melissa very uncomfortable.This is

Accepted Answer

A)  a quid pro quo harassment.
B)  not of legal concern because none of the offensive materials are directed at Lauren.
C)  sexual discrimination.
D)  not of legal concern because Lauren is not suffering any economic injury.
E)  a hostile work environment.F) A) and B)
G) All of the above

Question 14

Title VII of the Civil Rights Act of 1964 applies to all for-profit companies.

Accepted Answer

A) True 
 B)False

Question 15

Unstructured interviews are more accurate than structured interviews in assessing an applicant's job-related personality traits.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is not a recommended way to stand out in a new job?

Accepted Answer

A)  Come in early and stay late to observe others.
B)  Underpromise.
C)  Be aware of the power of first impressions.
D)  Make it easy for others to give you feedback.
E)  Overdeliver.F) D) and E)
G) A) and E) B

Question 17

If employees have been dismissed "for cause," this means that

Accepted Answer

A)  they have the right to get their position back in the future.
B)  they quit the job.
C)  the company is downsizing, and their jobs are permanently eliminated.
D)  they are being laid off.
E)  they are being fired for their job performance.F) B) and C)
G) A) and E)

Question 18

If a grievance procedure is not sufficient to solve a labor-management dispute, a binding decision may be sought from

Accepted Answer

A)  a shop steward.
B)  the AFL-CIO.
C)  a mediator.
D)  the EEOC.
E)  an arbitrator.F) A) and B)
G) A) and C)

Question 19

Amy is a sales manager and she is conducting performance appraisals for her team members.To do so, she tracks each person's sales calls and revenues on a quarterly basis.Amy is using a(n)  ______ system of appraisal.

Accepted Answer

A)  objective
B)  behavioral
C)  trait
D)  informal
E)  360-degreeF) A) and D)
G) A) and C)

Question 20

Carmela was surprised to learn that at her company not everyone would receive a bonus this year.Instead, management planned to rank all of the employees in her division and award bonuses only to the top 20%.This is an example of a ______ performance review system.

Accepted Answer

A)  standard curve.
B)  normal distribution.
C)  functional positioning.
D)  forced ranking.
E)  unit grading.F) A) and E)
G) A) and D)

Exam 9: Human Resource Management: Getting the Right People for Managerial Success

Describe the right way to conduct an interview.Give three examples of questions you would ask.

Correct AnswerverifiedBefore the interview, define your needs ...View AnswerShow Answer

References are an effective way to obtain reliable information about a prospective job candidate.

Correct AnswerverifiedShow Answer

Defining the organization's mission and operations should be considered an integral part of employee orientation.

Correct AnswerverifiedTrue

A manager employing a BARS is using a trait appraisal.

Correct AnswerverifiedShow Answer

External recruitment is the process of locating and attracting qualified applications for jobs open in the organization.

Correct AnswerverifiedShow Answer

The Myers-Briggs Type Indicator is considered a(n) ______ test.

Correct AnswerverifiedShow Answer

The part of the labor-management agreement that states that employees who receive union benefits must join the union, or at least pay dues to it, is known as the

Correct AnswerverifiedShow Answer

Emilio, an HR manager, had a meeting with the director of operations to determine if the new training program appears to be effective in improving productivity on the shop floor.Tracy is performing which step of the training process?

Correct AnswerverifiedShow Answer

When doing a performance appraisal the manager will provide the subordinate with feedback.

Correct AnswerverifiedShow Answer

The economic or productive potential of employee knowledge and actions is called

Correct AnswerverifiedShow Answer

After an effective orientation, the employee should emerge with information about which three matters?

Correct AnswerverifiedFollowing orientation, the employee shou...View AnswerShow Answer

Which piece of legislation first established the U.S.federal minimum wage?

Correct AnswerverifiedC

Melissa worked in a distribution warehouse for a power tool company.Throughout the building, there were posters and calendars of a sexually explicit nature, and they made Melissa very uncomfortable.This is

Correct AnswerverifiedShow Answer

Title VII of the Civil Rights Act of 1964 applies to all for-profit companies.

Correct AnswerverifiedShow Answer

Unstructured interviews are more accurate than structured interviews in assessing an applicant's job-related personality traits.

Correct AnswerverifiedShow Answer

Which of the following is not a recommended way to stand out in a new job?

Correct AnswerverifiedB

If employees have been dismissed "for cause," this means that

Correct AnswerverifiedShow Answer

If a grievance procedure is not sufficient to solve a labor-management dispute, a binding decision may be sought from

Correct AnswerverifiedShow Answer

Amy is a sales manager and she is conducting performance appraisals for her team members.To do so, she tracks each person's sales calls and revenues on a quarterly basis.Amy is using a(n) ______ system of appraisal.

Correct AnswerverifiedShow Answer

Carmela was surprised to learn that at her company not everyone would receive a bonus this year.Instead, management planned to rank all of the employees in her division and award bonuses only to the top 20%.This is an example of a ______ performance review system.

Correct AnswerverifiedShow Answer

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