Question 1

Which of the following is not a core ERP component focusing on internal operations?

Accepted Answer

A)   Accounting and finance
B)   Production and materials management
C)   Business intelligence
D)   Human resourcesE) B) and C)
F) None of the above

Question 2

___________________________ allows people to exchange short public messages called tweets to give others status updates on what's happening in their lives at the moment.

Accepted Answer

The answer of ___________________________ allows people to exchange short public...

Question 3

What are two of the primary features of e-business components?

Accepted Answer

A)   E-procurement
B)   E-logistics
C)   E-procurement and e-logistics
D)   None of the aboveE) A) and B)
F) B) and C)

Question 4

What is the framework of dividing the resources of a computer into multiple execution environments?

Accepted Answer

A)   Division
B)   Telecommuting
C)   Virtualization
D)   SynergyE) None of the above
F) A) and C)

Question 5

What is at the heart of any ERP system?

Accepted Answer

A)   Information
B)   Employees
C)   Customers
D)   DatabaseE) None of the above
F) All of the above

Question 6

Accounting and finance components manage accounting data and ______________ processes within the enterprise with functions such as general ledger,accounts payable,accounts receivable,budgeting,and asset management.

Accepted Answer

The answer of Accounting and finance components manage accounting data...

Question 7

__________ is the B2B purchase and sale of supplies and services over the Internet.

Accepted Answer

The answer of __________ is the B2B purchase and sale...

Question 8

The development of a production schedule is a feature that is available in the:

Accepted Answer

A)   Accounting and Finance ERP component
B)   Production and Materials Management ERP component
C)   Human Resources ERP component
D)   None of the aboveE) None of the above
F) A) and D)

Question 9

Which of the following challenge(s) did The City of Winnipeg face prior to the implementation of its ERP system?

Accepted Answer

A)   Inconsistent information and poor communication
B)   Wasted purchasing power
C)   Limited analytical capability
D)   All of the aboveE) A) and B)
F) C) and D)

Question 10

Legacy systems are:

Accepted Answer

A)   Systems that can be easily integrated with ERP systems
B)   Older computer technology that remains in use even though there are newer systems available
C)   Systems that are used for purchasing and logistics
D)   Older computer technology that is not longer in use and replaced with newer systems available.E) A) and B)
F) C) and D)

Question 11

Who are the primary users of ERP systems?

Accepted Answer

A)   Sales, marketing, customer service
B)   Accounting, finance, logistics, and production
C)   Customers, resellers, partners, suppliers, and distributors
D)   All of the aboveE) A) and B)
F) A) and C)

Question 12

_________________ are information systems that serve a single business unit,such as accounting.

Accepted Answer

A)   Supply Chain Management
B)   Functional systems
C)   ERP
D)   Legacy systems.E) All of the above
F) B) and C)

Question 13

Which activities do accounting and finance components perform?

Accepted Answer

A)   Track employee information including payroll, benefits, compensation, performance assessment, and assumes compliance with the legal requirements of multiple jurisdictions and tax authorities.
B)   Handle the various aspects of production planning and execution such as demand forecasting, production scheduling, job cost accounting, and quality control.
C)   Manage accounting data and financial processes within the enterprise with functions such as general ledger, accounts payable, accounts receivable, budgeting, and asset management
D)   None of the aboveE) All of the above
F) B) and C)

Question 14

Social responsibility is a dimension of social responsibility that refers to the position a firm takes on social and political issues.

Accepted Answer

A) True 
 B)False

Question 15

Monitoring credit limit whenever a customer places a new order or sends in a payment is a function of the:

Accepted Answer

A)   Accounting and Finance ERP component.
B)   Production and Materials Management ERP component
C)   Human Resources ERP component
D)   All of the aboveE) B) and C)
F) A) and C)

Question 16

Shell Canada's ERP solution provides an integrated Web-based service order,invoicing,and payment submission system.

Accepted Answer

A) True 
 B)False

Question 17

Letting employees work from ________________ the office keeps cars off the road,plus the practice can foster employee retention,boost worker productivity,and slash real estate costs.

Accepted Answer

The answer of Letting employees work from ________________ the office...

Question 18

_________________ implies that an entity whether it is a government,corporation,organization,or individual has a responsibility to society.

Accepted Answer

A)   Corporate responsibility
B)   Social responsibility
C)   Corporate policy
D)   Sustainable, or "green," ITE) A) and D)
F) A) and C)

Question 19

________________________ is a dimension of social responsibility that includes everything from hiring minority workers to making safe products.

Accepted Answer

Corporate ...

Question 20

Most organizations manage their relationships with customers by setting ___________ limits.

Accepted Answer

The answer of Most organizations manage their relationships with customers...

Exam 4: Decisions and Processes

Shell Canada's ERP solution provides an integrated Web-based service order,invoicing,and payment submission system.

Correct AnswerverifiedShow Answer

Monitoring credit limit whenever a customer places a new order or sends in a payment is a function of the:

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Most organizations manage their relationships with customers by setting ___________ limits.

Correct AnswerverifiedShow Answer

The development of a production schedule is a feature that is available in the:

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What are two of the primary features of e-business components?

Correct AnswerverifiedShow Answer

What is at the heart of any ERP system?

Correct AnswerverifiedShow Answer

Which activities do accounting and finance components perform?

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___________________________ allows people to exchange short public messages called tweets to give others status updates on what's happening in their lives at the moment.

Correct AnswerverifiedShow Answer

Which of the following challenge(s) did The City of Winnipeg face prior to the implementation of its ERP system?

Correct AnswerverifiedShow Answer

_________________ are information systems that serve a single business unit,such as accounting.

Correct AnswerverifiedShow Answer

What is the framework of dividing the resources of a computer into multiple execution environments?

Correct AnswerverifiedShow Answer

Legacy systems are:

Correct AnswerverifiedShow Answer

Accounting and finance components manage accounting data and ______________ processes within the enterprise with functions such as general ledger,accounts payable,accounts receivable,budgeting,and asset management.

Correct AnswerverifiedShow Answer

Which of the following is not a core ERP component focusing on internal operations?

Correct AnswerverifiedShow Answer

Letting employees work from ________________ the office keeps cars off the road,plus the practice can foster employee retention,boost worker productivity,and slash real estate costs.

Correct AnswerverifiedShow Answer

_________________ implies that an entity whether it is a government,corporation,organization,or individual has a responsibility to society.

Correct AnswerverifiedShow Answer

__________ is the B2B purchase and sale of supplies and services over the Internet.

Correct AnswerverifiedShow Answer

Who are the primary users of ERP systems?

Correct AnswerverifiedShow Answer

Social responsibility is a dimension of social responsibility that refers to the position a firm takes on social and political issues.

Correct AnswerverifiedShow Answer

________________________ is a dimension of social responsibility that includes everything from hiring minority workers to making safe products.

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