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The third phase of the 3-x-3 writing process includes editing, proofreading, and ____________________.

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Conciseness is important in business writing. Business messages should make their point in the fewest possible words. Explain why conciseness is so important in business writing and in microblogging. Then describe three techniques you can use to make your writing concise. Give two before-and-after examples of each technique.

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Student answers will vary.In editing, ma...

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Which of the following represents the best business writing? 


A) We want to thank each and every one of you for sharing the true facts during our meeting.
B) In addition to the above, you will find more information in the attached brochure.
C) There are three items that are absolutely essential for us to discuss at a later date.
D) Your plane leaves San Francisco at 7:20 a.m., PST, and arrives in Atlanta at 3 p.m., EST.

E) A) and C)
F) B) and C)

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What is the most accurate statement about slang and buzzwords? 


A) If you want to sound professional, avoid using slangy expressions and buzzwords in your writing.
B) Buzzwords are informal words with arbitrary and extravagantly changed meanings that quickly go out of fashion.
C) Buzzwords are technical terms that are meant to express rather than impress.
D) Slang and buzzwords will help your writing sound hip and current.

E) B) and C)
F) A) and D)

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A trite business phrase such as please do not hesitate to 


A) contains unnecessary redundancy.
B) is a stale expression that other writers have used over the years.
C) is unclear because it is too technical.
D) sounds professional and businesslike.

E) B) and D)
F) B) and C)

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Carla was promoted to a position that will require extensive writing. What is the best writing advice you can give her? 


A) Spend the most time analyzing the purpose and audience.
B) Revision is necessary only for longer, more important documents.
C) If you try hard enough, you can write a perfect first draft.
D) When you finish a first draft, put the document aside and return to it after a break for revision.

E) B) and D)
F) A) and C)

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When proofreading a document, be concerned with 


A) spelling, grammar, and punctuation.
B) format.
C) names and numbers.
D) all of these choices.

E) All of the above
F) A) and D)

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The best way to evaluate your finished written message is by 


A) determining the readability level.
B) running it through a grammar/style checker program.
C) receiving feedback.
D) paying a professional to proofread it for you.

E) A) and B)
F) A) and C)

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Ragged right margins⎯that is, without alignment or justification⎯provide more white space and improve readability.

A) True
B) False

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If you want to sound professional, avoid using slang such as bombed and getting burned and buzzwords such as right-size and leveraging in your business writing.

A) True
B) False

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The sentence This e-mail message is to inform you that your employment application has been received is an example of effective business writing.

A) True
B) False

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The sentence Your attendance at Monday's marketing meeting is absolutely essential could be improved by eliminating a(n)  


A) redundancy.
B) flabby expression.
C) opening filler.
D) empty word.

E) C) and D)
F) A) and D)

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Microblogging messages such as tweets should be concise, but they don't have to include conventional spelling, grammar, or punctuation.

A) True
B) False

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Which of the following is the best example of business writing? 


A) It would be advantageous for you to enlighten your employees regarding the company's new social media policy.
B) Please tell your employees about the company's new social media policy.
C) You are hereby advised to inform your employees about the new social media policy that has been adopted by the company.
D) The individual referenced above must inform his or her subordinates in regard to the company's new social media policy.

E) B) and D)
F) A) and D)

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A major revision task involves assessing the clarity of your message. A clear message is one that is immediately understood. Describe three techniques that can add clarity to your writing.

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Student answers will vary.

Techniques f...

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Blake has just written an e-mail message to his colleagues. Before sending it, he wants to make sure that his colleagues will immediately understand the message. What is Blake checking for? 


A) Conciseness 
B) Format 
C) Clarity 
D) Punctuation

E) All of the above
F) A) and D)

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Careful proofreaders should look for problems with spelling, grammar, punctuation, names and numbers, and ____________________.

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Which of the following sentences does not contain a verb that has been converted into a noun? 


A) The task force made a recommendation to start a wellness program.
B) Our supervisor made a decision to eliminate overtime.
C) The jury concluded that the defendant was guilty.
D) The accountant will perform an analysis of the quarter's financial statements.

E) B) and D)
F) C) and D)

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Which of the following phrases is free of redundancies? 


A) Essential items 
B) Big in size 
C) Combined together 
D) New beginning

E) None of the above
F) All of the above

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Alexis must proofread a complex business document. What is the best advice you can give her? 


A) Proofread the document on your computer screen to save paper.
B) Be prepared to find errors.
C) Read the document just once to save time.
D) Alexis should do all of these.

E) A) and C)
F) All of the above

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