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A _______ span of control creates a _______ organization structure.


A) wide;flat
B) tall;flat
C) moderate;narrow
D) narrow;flat
E) flat;moderate

F) B) and E)
G) B) and C)

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Which element of organizational structure was Raj looking at?


A) Chain of command
B) Formalization
C) Centralization
D) Work specialization
E) Span of control

F) C) and D)
G) B) and E)

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All of the following can be done by managers to help layoff survivors,except?


A) Give them a stronger sense of control.
B) Allow them to have a voice in how to move forward.
C) Give them more tasks to do to take their minds off the layoff.
D) Help set the plans about how to accomplish future goals.
E) Have honest and frequent communication with them.

F) None of the above
G) A) and E)

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There are no trade-offs in organizations where jobs are highly specialized.

A) True
B) False

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Which of the following structures are extremely efficient when the organization has a relatively narrow focus,fewer product lines or services,and a stable business environment?


A) Client-based
B) Product
C) Geographic
D) Functional
E) Simple

F) B) and D)
G) B) and E)

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D

The biggest weakness of a functional structure is that:


A) the organization as a whole has a relatively narrow focus
B) the organization has fewer product lines or services
C) the organization operates in a stable environment
D) the employees lose sight of the bigger organizational picture
E) efficiency is magnified as the span of control increases

F) A) and E)
G) None of the above

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The degree to which tasks in an organization are divided into separate jobs refers to:


A) centralization
B) chain of command
C) span of control
D) formalization
E) work specialization

F) A) and D)
G) A) and C)

Correct Answer

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A restructuring trend evident in recent years has been which of the following?


A) From a functional to a geographic-based
B) From a product to a client-based
C) From bureaucratic to a simple structure
D) A flattening of the organization
E) Creating a tall structure in the organization

F) B) and C)
G) A) and C)

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Organic organizations are described by a structure that relies on all of the following,except?


A) Low levels of formalization
B) Weak chains of command
C) High degree of work specialization
D) Wide spans of control
E) Low formalization and high specialization

F) A) and D)
G) A) and E)

Correct Answer

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As companies grow larger,their organizational charts get simpler.

A) True
B) False

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According to research,restructuring has _______ effect on task performance.


A) a strong positive
B) a weak negative
C) no
D) a strong negative
E) a moderate positive

F) B) and E)
G) A) and B)

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B

Dynamic environments allow organizations to focus on efficiency and require little change over time.

A) True
B) False

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The most basic bureaucratic structure is the _______ structure.


A) client-based
B) product
C) geographic
D) functional
E) simple

F) D) and E)
G) A) and B)

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The process of changing an organizational structure is called:


A) restructuring
B) organic structure
C) company strategy
D) formalization
E) work specialization

F) None of the above
G) A) and B)

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Fortunately,spans of control in organizations have decreased significantly in recent years.

A) True
B) False

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False

As organizations become larger,they tend to become more _______ in nature.


A) simple
B) global
C) mechanistic
D) organic
E) matrix

F) A) and E)
G) All of the above

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Which of the following,to some degree,is a never-ending trade-off among productivity,flexibility,and worker motivation?


A) Chain of command
B) Formalization
C) Centralization
D) Work specialization
E) Span of control

F) All of the above
G) A) and C)

Correct Answer

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When General Motors groups its business units around its various automobile lines such as Chevrolet,Buick,or Cadillac,it is creating which of the following structures?


A) Client-based
B) Product
C) Geographic
D) Functional
E) Simple

F) A) and B)
G) A) and C)

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A _______ structure gives each employee two chains of command,two groups with which to interact,and two sources of information to consider.


A) client-based
B) cross-border
C) geographic
D) matrix
E) product

F) A) and B)
G) A) and C)

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Changes to an organization's structure can have positive effects on the employees who work for the company,at least in the short term.

A) True
B) False

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